Are you looking to hire a company specializing in pest control and prevention (rodents, insects, bacteria, etc.) but you don’t know how to make the right choice? At APA, we believe that a reliable and efficient company has several distinctive characteristics in order to comply with regulations but also to reassure and advise customers. Here are the main characteristics:
Licenses and certifications:
A pest control company must be properly registered and have the appropriate licenses to operate. This ensures that they follow the necessary safety standards and regulatory guidelines. Serious companies must also have trained and certified staff. At APA our staff is regularly trained according to the standards in force, we are Certibiocide and Certiphyto approved, and CS3D certified. Find our certifications here: https://www.apa.fr/entreprise/#certifications
Experience :
A company with solid experience in the industry will be better able to provide effective solutions and anticipate potential problems. They will have a better understanding of the different species of pests and how to manage them. Since 1991, APA technicians have been supporting and advising their clients with know-how and expertise, using a proven methodology that has been perfected over time and with innovations in the sector.
Reputation :
A good indicator of a company’s reliability is its reputation. Testimonials and customer reviews can provide valuable information about the quality of a company’s service. At APA, we are concerned about customer satisfaction. Satisfaction surveys are regularly conducted and we collect customer reviews via our Google account. With an average of 4.7/5, our customers are satisfied with our services and support, and they say so!
Transparency:
A quality pest control company should be able to clearly explain their process, including the chemicals used and their potential impact on your environment. At APA, our salespeople are also technicians. They know the methods, products and regulations. They advise you, answer your questions and offer you an approach tailored to your needs. Each service is the subject of a clear and precise quote, with no hidden costs and in complete transparency.
Ecological approaches:
Today, it is important to choose a company that favors environmentally friendly methods and uses products that have a minimal impact on the environment. At APA, we believe that innovation and sustainable development will be the foundations of more effective pest control and, above all, more respectful of the living environment and the environment. By favoring less energy-intensive methods and less harmful products, our technicians are part of a more sustainable approach while maintaining optimal results.
Customer Service:
A good company should be able to respond quickly to your concerns, provide appropriate follow-up, and offer guarantees on their work. Their willingness to satisfy customers indicates a commitment to quality service. With our 60 employees spread across 12 agencies, we are close to our customers and their problems. Our technicians know their sector and their intervention area well, which allows them to offer quick and effective solutions.
Personalized services:
Every pest infestation is unique, and a good pest control company should be able to provide a treatment plan tailored to your specific situation. This is why we have chosen to offer personalized monitoring, with a customer area dedicated to each user. They can thus consult their monitoring, their control plans and contact their referring technician directly in case of questions. We also offer tailor-made and emergency interventions in order to meet all requests.